mantra303 Platform Privacy Notice
This page describes what we collect when you use mantra303 and how we keep that data protected. We take your privacy seriously and handle personal information according to applicable data protection laws and our own commitments to transparency.
When you open an account on mantra303, verify your identity, deposit funds via DANA, e-wallet, mobile banking, local payment, or online payment, and place bets or play games, we collect certain information. We use that information to verify who you are, process your deposits and withdrawals, detect fraud, and comply with anti-money-laundering regulations. We never sell your data to third parties, and we do not share it except where required by law or necessary to deliver our service.
Our infrastructure may sit outside your jurisdiction — our servers, databases, and payment processors operate across multiple countries. This notice explains those arrangements and your rights to access, correct, or delete your data. If you have questions about how mantra303 handles your information, our support team is available via live chat and email.
What we collect when you use mantra303
We collect your name, email address, phone number, and date of birth when you register. We collect these to verify you are a real person and to contact you about your account. We also collect your national ID number (KTP, passport, or licence number) and address during account verification — we keep these to comply with anti-money-laundering rules and to prevent fraud on mantra303.
When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we receive a record of the transaction, including your payment method identifier and the amount you deposited. We store this to track your account balance, prevent duplicate charges, and allow you to withdraw to the same method later. We do not store your full payment details (card numbers, wallet passwords) — our payment partners handle sensitive financial information securely on their own servers.
We log every bet you place, game you play, and result you receive. These logs record the timestamp, your stake, the outcome, and the settlement amount. We keep these logs to settle disputes, prevent cheating, and provide you with accurate account history. We retain gameplay logs for 90 days after the bet settles, then archive them securely for an additional period to comply with record-keeping regulations.
We use encryption to protect your password and session data
Your password is hashed using industry-standard algorithms and is never stored in plaintext on our servers. When you log into mantra303, we use secure TLS encryption to protect your credentials and session tokens in transit.
How we use your data on mantra303
We use your data for several purposes. First, we verify your identity to confirm you are an eligible account holder and to comply with anti-money-laundering requirements — this protects both you and our platform from fraud. Second, we use your payment information to process your deposits and withdrawals and to reconcile your account balance. Third, we analyze gameplay patterns to detect and prevent cheating, bonus abuse, and collusion among players.
We also use your email address and phone number to send you service updates (e.g., "Your withdrawal is confirmed"), account alerts (e.g., "Login from a new device"), and optional marketing messages (if you subscribe). You can disable marketing messages in your account settings at any time — disabling them does not affect your ability to use mantra303.
Our analytics team aggregates gameplay data (without linking it to your identity) to understand game performance, popular markets, and user behaviour trends. This helps us improve the mantra303 experience, but the data we analyze is anonymized — we cannot connect it back to individual accounts.
Third parties and data processors
We share your data with trusted service providers who help us operate mantra303. Our payment processors (like mobile banking, local payment, online payment, and bank partners) receive your payment information to complete deposits and withdrawals. Our identity verification provider scans and analyzes your KTP or passport during account verification. Our hosting provider (Amazon Web Services, Google Cloud, or similar) stores our databases and backups. We sign contracts with all these partners requiring them to keep your data secure and confidential.
We may disclose your data if required by law — for example, if a regulator issues a subpoena or if we detect activity that violates our terms. We do not voluntarily share your data with advertisers, data brokers, or other third parties unrelated to delivering the mantra303 service.
How we keep your data secure and where it lives
We encrypt data in transit using TLS and at rest using AES-256. We restrict access to personal information to a small team of employees who need it to support you (customer service, fraud investigation, account recovery). We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We do not keep paper copies of your ID or sensitive documents — all data is digital and encrypted.
Your data may be stored on servers in multiple countries. Our primary database may sit in Jakarta, but we maintain backup copies in Surabaya, Bandung, or other regions to ensure service continuity during outages. If you are concerned about where your data is stored, contact our support team — we can clarify the geographic locations of our infrastructure.
Your rights and contact information
Under applicable data protection laws, you have the right to access, correct, and delete your personal data. You can view your account information, payment history, and gameplay logs within your mantra303 account at any time. If you spot an error (e.g., an incorrect address), contact our support team to correct it within 24 hours.
You can request that we delete your account and associated data by contacting support via live chat or email. We will delete your account contents after your final withdrawal clears (usually within one business day) and after any pending disputes resolve. We may retain aggregated data (e.g., "100 players from Jakarta made deposits on Idul Adha") but cannot connect it to you individually.
We use cookies to remember your login, track your activity on mantra303 for fraud prevention, and measure site performance. Essential cookies (login, session management) are always on. You can disable non-essential cookies (analytics, marketing) in your browser settings without losing access to mantra303's core features. If you have questions about cookies, our support team can clarify which cookies we use and why.
Contact us about privacy
If you have questions about how mantra303 collects, uses, or protects your data, contact our Privacy Officer via email or through the contact form on our website. We respond to privacy inquiries within five business days. If you believe we have mishandled your data or violated your rights, you can also file a complaint with your local data protection authority.
We review and update this privacy notice periodically to reflect changes in our service, technology, and applicable laws. If we make material changes (e.g., we start sharing data with new third parties), we notify you via email at least 30 days in advance. Your continued use of mantra303 after such notification means you accept the updated terms.
mantra303 services are available only where local law permits. Your data is subject to the laws of the jurisdictions where our servers are located and where you access mantra303. This privacy notice does not affect your rights under any stronger data protection laws in your own jurisdiction — you retain those rights regardless.